You have access for one year. You can purchase the course (or Bundle) again after one year.

The materials are housed in a learning management system, Freshlearn. Once you purchase the Bundle or an individual course, follow the instructions sent to your email.

The email will include instructions on how to set up your learning management system account.

No refunds are provided for courses or self-study courses.

We know how frustrating this can be! Please send an email to hello@lisamustard.com and we will help you out asap!

Yes! Mustard Consulting, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7061. Programs that do not qualify for NBCC credit are clearly identified. Mustard Consulting, LLC is solely responsible for all aspects of the programs.

Please send an email to support@lisamustard.com to request accommodations.

After you purchase a course or Bundle, you will receive an email with log in instructions. Once you log in to the learning management system, you will see the training(s) you have purchased. Click on the training and you will be walked through the steps.

After you have successfully passed the self-study quiz and filled out the training evaluation, you will have access to your Certificate of Completion.

Thank you for your interest! Please email hello@lisamustard.com for more information.

We follow the NBCC guidelines for presenters and subject matter:

"The subject matter must be directly and primarily related to an NBCC Content Area; and, the presenter of the program, or author preparing the publication, must qualify as a presenter/author (presenter) for the subject matter presented.

Qualifying programs must be taught or authored by presenters who possess appropriate qualifications, as required by this Policy.

Qualified presenters and authors are classified by three (3) specific categories. The following categories identify the relevant education and/or experience requirements for a presenter to qualify to present/ author programs that are offered for NBCC continuing education credit.
1. Category 1 Presenter Qualifications:
In order to qualify as a Category 1 Presenter, the individual must:
(a). Hold a graduate degree in a mental health field from a regionally accredited educational institution; and, 
(b). Be qualified by appropriate education, experience, and/or training to present/author the particular subject matter, or author the publication concerning the subject matter.

2. Category 2 Presenter Qualifications:
In order to qualify as a Category 2 Presenter, the individual must:
(a). Hold a graduate degree from a regionally accredited educational institution directly related to the subject matter presented; and,
(b). Be qualified by appropriate education, experience, and/or training to present/author the particular subject matter, or author the publication concerning the subject matter.

3. Category 3 Presenter Qualifications:
In order to qualify as a Category 3 Presenter, the individual must:
(a). Be qualified by appropriate education, experience, and/or training to present/author the particular subject matter, or author the publication concerning the subject matter.

4. Additional Presenter Requirements and Restrictions.
(a). Each program presenter must qualify under this Policy to teach the particular subject matter presented by that individual.
(b). Honorary academic degrees must not be used to qualify a presenter to present or author programs offered for NBCC credit.
(c). Individuals who have received academic degrees outside the United States may or may not be qualified to present programs for NBCC credit. Such foreign degreed individuals may be required to submit the results of an international degree equivalency evaluation. NBCC will determine whether the individual qualifies as a presenter under this Policy."